Foursquare Support/Foursquare for Business/Additional FAQs
What is the American Express Special that is showing up on my Foursquare venue?
David
posted this on December 13, 2011 11:14
This Foursquare Special was created and funded by American Express to drive support for popular local businesses like yours.
There is no cost to participate, and this does not require any action from you or your staff. Any customer that uses the offer will see the refund show up on their personal American Express statement within 3-5 days, automatically. As a merchant, you keep the full transaction amount, there is no cost to your business and you do not have to discount a customer’s bill or credit them anything directly. American Express takes care of everything in the background!
Here is what an offer looks like before and after use:
There is no cost to participate, and this does not require any action from you or your staff. Any customer that uses the offer will see the refund show up on their personal American Express statement within 3-5 days, automatically. As a merchant, you keep the full transaction amount, there is no cost to your business and you do not have to discount a customer’s bill or credit them anything directly. American Express takes care of everything in the background!
Here is what an offer looks like before and after use:
- No cost
- No hassle
- No employee training (just charge cards as you normally would!)
If you would still like to have your venue removed from the promotion entirely, we would be happy to help. Please open up a new ticket, write “Remove AMEX Special” in the subject title, and include your venue URL and we will take care of it from there.
If you have any other questions for American Express, you can contact their Merchant Services department directly at this number: 800-528-5200.
If you have any other questions for American Express, you can contact their Merchant Services department directly at this number: 800-528-5200.
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