We are sorry you are experiencing issues! Please feel free to apply the below mentioned steps, however, if you are still seeing the same results our support team is always available to assist.
If your app stops working normally after an update or password change, follow these steps:
- Clear your app cache (or offload the app for iPhone).
- Delete the app.
- Reinstall the latest version.
- Make sure to turn off any VPN apps you may have.
- Ensure that your device's location feature is turned on.
Since our service relies on real-time movement and check-ins, it's crucial to allow the app access to your location at all times for proper functionality.