When will the City Guide app be shut down?
The City Guide app will be available until December 15, 2024, at 11:59 PM ET. It’s at this time, you will no longer have access to login to City Guide through your mobile device. However, you can continue to access City Guide via the web until early in the 2025 New Year (exact date to come). After that, City Guide in its entirety will no longer be available.
Why is the app shutting down?
Foursquare has made the decision to say goodbye to City Guide in order to focus our efforts on building an even better experience in Foursquare Swarm. This includes investing in new features and capabilities, with updates releasing early next year.
We are deeply grateful for your loyalty and support over the years. This decision was not made lightly, but it is a necessary step to prioritize key initiatives that we believe will have a greater impact and better serve our customers.
Will City Guide on the web still be accessible?
City Guide on the web will continue to be accessible until early 2025, with an exact date to come. We will keep you notified in advance of any changes.
I have my business listed on City Guide. Will there be any change to my listings? Will they be deleted?
No! Business listings currently appear in both City Guide and Swarm. Your business will remain discoverable on our Swarm app. We also distribute listings to our large scale partners, as we are a major provider of Places data.
What will happen to my Lists that I’ve created in City Guide?
Your lists are safe and will remain available. After the City Guide sunset, you’ll still be able to access, edit, and create new lists on the web. This FAQ will be updated as we share more details about how Lists will work within the Swarm experience.
City Guide User Data:
How can I export or download my data from City Guide?
You can export your data through your Foursquare account on the web or within the City Guide app.
To export your data on the web:
- Login to your Foursquare account at http://foursquare.com/login
- Go to Settings by clicking your name in the upper right corner
- Click Privacy Settings
- Click Initiate Data Download Request
- Check for an email from noreply@legal.foursquare.com to verify the request was received
- Once your data is ready, you will receive another email with a link to download your data
To help protect your privacy and maintain security, you must be able to login to your Foursquare account in order to export your data. If you are unable to login to your account, please follow the steps to reset your password. If you signed up for City Guide using an email address you no longer have access to, please contact your email service provider to recover your email account.
To export your data on the City Guide app:
- Open the City Guide app and navigate to “Me” profile in the bottom right corner
- Click on the Settings gear icon on the top left
- Scroll down and click Request Copy of My Data
- Click the Request Copy of My Data button
- Check for an email from noreply@legal.foursquare.com to verify the request was received
- Once your data is ready, you will receive another email with a link to download your data
Will I still have access to my data after the shutdown?
Yes. The option to export your data will remain available after the shutdown of City Guide, with no plans to discontinue it. If any changes arise, we’ll provide advance notice. To download your data after your access to City Guide is removed, please follow the instructions below. Note: The data is inclusive of both your City Guide and Swarm data.
Export your data from the web:
- Login to your Foursquare account using your City Guide/ Swarm login credentials
- Go to Settings by clicking your name in the upper right corner
- Click Privacy Settings
- Click Initiate Data Download Request
- Check for an email from noreply@legal.foursquare.com to verify the request was received
- Once your data is ready, you will receive another email with a link to download your data